AHA INSIGHTS WHICH FUEL BREAKTHROUGH INNOVATIONS
Traditional market research is useful for understanding market fundamentals (usage and attitudes, segmentation, etc.) and tracking (NPS, brand, etc.). But it’s poor at inspiring innovation or predicting success.
Innovation insight is a distinctly different approach for unearthing fresh differentiated insight which leads to breakthrough ideas. The focus switches from robustness and repeatability to inspiration and idiosyncrasy.
The course explains when to use each approach and provides a comprehensive toolkit that features ten techniques spanning research design, execution, interpretation, socialisation and application. All of the techniques are brought to life with multiple lively examples.
N.B. The course can be extended to include prospect/customer interactions to enable participants to put the learnings into practice.
GREAT RESEARCH IS TO SEE WHAT EVERYONE ELSE HAS SEEN AND TO THINK WHAT NOBODY ELSE HAS THOUGHT
REALLY ENJOYED THE SESSION, LOTS OF THINGS I CAN APPLY STRAIGHT AWAY
LUKE WALMSLEY, HEAD OF CX - BT